1. Overview

Your satisfaction is our priority.
If you are not fully satisfied with your purchase from VEDANKUR HEALTHCARE , you may be eligible for returns or refunds under the terms mentioned below.

2. Eligibility for Returns

You may request a return if:

  • You received a damaged product
  • You received the wrong product
  • The product is defective
  • There is a manufacturing issue

Note:
Change of mind or dislike of the product is not eligible for return unless specified.

3. Return Window

Returns must be requested within:

  • 3–7 days of receiving the order
    (Depending on product type)

4. Required Proof for Return

You must provide:

  • Clear photos of the product
  • Images of the packaging
  • Unboxing video (highly recommended for fast approval)
  • Order ID and contact details

5. Return Process

  1. Contact us:
    Company: VEDANKUR HEALTHCARE
    Address: Vedankur Group C.S. No. 533 & 534 Flat No. 102, Rajni Vinayak Apartment Near Kadamwadi Chowk, Kolhapur. Maharashtra-416 003, India
    Email: care.vedankur@gmail.com
    Phone/WhatsApp: +91 9370998241
  2. Submit issue details and proof
  3. Our team will verify the case
  4. Pickup will be arranged (if eligible)
  5. Replacement or refund will be processed

6. Refund Options

Refunds may be provided via:

  • Original payment method
  • Bank transfer
  • Store credit

Refund processing time: 3–7 working days after approval.

7. Non-Returnable Items

The following are not eligible for return:

  • Used or damaged products
  • Products without packaging
  • Products damaged due to customer mishandling
  • Perishable or hygiene-related items (depending on category)

8. Cancellation Policy

Before Shipping:

You may cancel within 12 hours of placing the order.

After Shipping:

Cancellation is not possible; you must follow the return process.

9. Contact for Return Issues

📞 +91 9370998241
📧 care.vedankur@gmail.com